Business and Technology have long relied on the written word to exchange information using books and video, documents and training content for informing and instructing employees about specific business-related policies, procedures and tasks.  Recently, newly developed methods for instructing machines, have been integrated within intelligent processes and services, so that business activities, equipment, and devices can be made to perform at a faster and higher level.

The use of technologies such as Artificial Intelligence (AI), Natural Language Processing (NLP) and Machine Learning (ML) can be applied to various service applications to design and develop cognitive applications that extract new insights and provide workers with new levels of productivity and capability through virtual agents that enable interactions such as conversations or text messages to be exchanged.

Having managed years of content development for products, processes, procedures and compliance, SDI Global Services knows how to access, curate, integrate and utilize content needed to support such a domain-specific use of process-related information using Natural Language Processing and Machine Learning to create higher levels of efficiency.

Our consulting approach would be to analyze the affected business processes and the data/content sources of content that would make up an appropriate Corpus of information.  We then identify and assess the solutions needed to apply the AI/ML techniques which would create your desired business outcome.

For more details refer to our Business Process Practices.  Or call us at: 732-357-6417